At Riyasat Farms, we are committed to delivering fresh, natural, and high-quality products directly from our farm to your doorstep. This policy outlines our delivery process, timelines, and important guidelines.

1. Delivery Coverage

  • We currently deliver to selected locations only.
  • Availability of delivery depends on your service area/pincode.
  • You will be informed if your location is not serviceable.

2. Delivery Timelines

  • Orders are typically delivered within 24–48 hours from confirmation.
  • Dairy products (milk, paneer, butter, ghee) are delivered freshly prepared.
  • Delivery timelines may vary based on:
    • Location
    • Order volume
    • Weather conditions

3. Order Processing

  • Orders are processed within 12–24 hours after confirmation/payment.
  • Orders placed after working hours may be processed the next day.
  • You will receive confirmation once your order is accepted.

4. Shipping Charges

  • Shipping charges may vary based on:
    • Delivery location
    • Order value
    • Product type
  • Any applicable delivery charges will be displayed at checkout.

5. Delivery Process

  • Orders are delivered by our team or trusted delivery partners.
  • Customers will be notified before delivery via call or message.
  • Please ensure someone is available to receive the order at the provided address.

6. Freshness & Handling

  • All products are packed hygienically to maintain freshness and quality.
  • Temperature-sensitive products are handled with special care.
  • We do not use preservatives or artificial storage methods.

7. Delivery Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Traffic or logistical issues
  • High demand or seasonal load

In such cases, we will inform you at the earliest.

8. Failed Delivery Attempts

  • If the customer is unavailable at the time of delivery, we may attempt re-delivery.
  • Additional charges may apply for repeated delivery attempts.
  • Perishable items may not be eligible for re-delivery after a failed attempt.

9. Important Guidelines

  • Please provide accurate delivery details (address, phone number).
  • Inspect your order at the time of delivery.
  • For any issues, contact us within 24 hours of delivery.

10. Contact Us

For delivery-related queries or support, please contact:

📧 Email: support@riyasatfarms.com
📍 Address: Village Sukatia, P.O. Siyatheri,
Baheri, District Bareilly, Uttar Pradesh, India